Liberfitting Co., Ltd. ("Liberfitting," "we," "our," or "us"), headquartered in Ningbo, China, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website, request a quote, or engage with our services. Please read it carefully. By using our site, you agree to the practices described herein.
01
Information We Collect
Information We Collect
We collect information in the following categories when you interact with us:
A. Information You Provide Directly
- Contact details: full name, company name, job title, email address, phone number, mailing address.
- Inquiry and order information: product specifications, drawings, sample requests, quote details.
- Communications: emails, messages submitted via contact forms, and any correspondence.
B. Information Collected Automatically
- Device and browser data: IP address, browser type, operating system, device identifiers.
- Usage data: pages visited, time spent, links clicked, referring URLs.
- Cookie and tracking data (see Section 4 for details).
C. Information from Third Parties
- Business contact information from trade directories, exhibitions, or referrals.
- Analytics providers and advertising partners.
02
How We Use Your Information
How We Use Your Information
We use the information we collect for the following purposes, each grounded in a lawful basis:
Order Fulfillment
Processing inquiries, generating quotes, managing OEM/ODM production orders, and coordinating logistics and delivery.
Customer Support
Responding to technical questions, warranty claims, quality disputes, and after-sales service requests.
Communications
Sending product updates, industry news, promotional materials, and event invitations where you have given consent or we have a legitimate interest.
Site Improvement
Analyzing website usage patterns to enhance content, navigation, and the overall user experience.
Legal Compliance
Meeting obligations under applicable laws, including export controls, trade regulations, and accounting requirements.
Security & Fraud Prevention
Detecting and preventing unauthorized access, fraudulent transactions, and other harmful activities.
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
03
Information Sharing & Disclosure
Information Sharing & Disclosure
We do not sell your personal information. We may share it only in the following limited circumstances:
Service Providers
Trusted third parties who assist us in operating our website, processing orders, and delivering services (e.g., logistics partners, payment processors, IT service providers). They are contractually bound to protect your data and may only use it for specified purposes.
Business Partners
Where necessary to fulfill a joint project, OEM partnership, or distribution arrangement you have entered into with us. Sharing is limited to what is strictly required.
Legal Obligations
When required by law, court order, regulatory authority, or to protect the rights, property, or safety of Liberfitting, our customers, or the public.
Business Transfers
In the event of a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website.
International transfers of personal data (e.g., from the EU/EEA to China) are conducted under appropriate safeguards, including Standard Contractual Clauses where required by applicable law.
04
Cookies & Tracking Technologies
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate and improve our website. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential | Enable core site functions (navigation, form submission, security). | Not required |
| Analytics | Understand how visitors use our site (e.g., Google Analytics). Data is anonymized where possible. | Required |
| Functional | Remember preferences such as language and region selection. | Required |
| Marketing | Deliver relevant advertising and track campaign performance across platforms. | Required |
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality. For more information, visit allaboutcookies.org.
05
Your Rights & Choices
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data. We honor requests from individuals in the EU/EEA (GDPR), UK, California (CCPA), and other applicable jurisdictions.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data, subject to legal retention obligations.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
Right to Portability
Receive your data in a structured, machine-readable format and transfer it to another controller.
Withdraw Consent
Withdraw consent for marketing communications at any time via unsubscribe links or by contacting us.
To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. Business contact and order records are typically retained for 7 years to comply with accounting and trade law obligations. Analytics data is retained for a maximum of 26 months.
Questions About This Policy?
Contact our Privacy Officer directly. We are committed to resolving your concerns promptly and transparently.
© 2025 Liberfitting Co., Ltd. · Ningbo, China
Policy Version 1.0 · Effective July 1, 2025